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Our Policy for Protection of Personal Information (as of 31 March, 2006)

ホテル ソガ インターナショナル、(以下 「弊社」といいます。)、自社運営のウェブサイト(以下「当サイト」といいます。)は、個人情報保護の重要性を認識し、法令遵守し、お客様の個人情報の適切な取扱に最善の注意を払ってまいります。お客様に安心し、また安全にご滞在頂けるように「弊社」のプライバシーポリシーを定め、それに従い、厳重に取り扱ってまいります。個人情報の収集は、昭和23年より施行されております旅館業法第六条に基づき、サービスをご提供する際、及び、サービスに関する情報をご提供する際などに必要となり、お客様の個人情報を頂戴することをお願い致します。知り得た個人情報を第三者(法的機関、業務委託業者等を除く)に漏洩しないように、管理に努めてまいります。

The Hotel Soga International (hereafter will be referred to as “HOTEL”) and the web site run by us (hereafter will be referred to as “THIS SITE”) recognize importance of protecting personal information. We observe all the applicable laws and ordinances in its regard and pay our best attention to proper handling of the personal information of our guests. The HOTEL prescribes “its own” privacy policy in order for our guests to feel safe and to stay in our hotel safely, and accordingly abides by it and handles the information in stringent manner. Based on the Article 16 of the Hotel Business Law, being effective in 1948, as we offer our support and information regarding the service to our guests, we need to collect personal information from our guests; thus we appreciate our guests’ understanding of this matter. We will make our best efforts to manage the private information we came to learn so that it will not be leaked to any other parties (excluding judicial authorities and our commissioned business vendors).

Request Regarding Receipt of Personal Information
(Regarding Reservation Through Telephone, E-Mail, etc. & Guest’s Registration at Check-In, etc.)


As we receive information from our clients and guests who make reservation, we do not collect personal information without their prior approval. When making reservation via telephone and e-mail, we will ask the name, venue of employment, venue of contact (telephone, fax, e-mail address, etc., if by e-mail, the residential address is required). If the client making reservation differs from the actual guest, we may ask personal information of the client making reservation as well. Furthermore, with aim of improving our service to the clients etc., we may ask other information than listed above; however, in such a case, we will disclose our aim specifically. At time of the check-in, as prescribed by Hotel Business Law, we ask the residential address aside from information provided at the time of reservation. When making a reservation through internet agents, the cases are dependent on the personal information protection policy prescribed by each agent; however, because after the reservation or check-in is completed, the liability occurs to the HOTEL as well, the case also comes under the policy of the HOTEL.

Offering Information to the Third Party

弊社はお客様の個人情報をお客様の同意を得ることなく、業務委託先等お客様の個人情報について「宿泊予約」業務を遂行する範囲以外に第三者に開示すること はございません。お客様からご提供頂きました個人情報は、以下のいずれかに該当する場合を除き、如何なる第三者にも開示致しません。

The HOTEL will not disclose the personal information of the clients to third parties except carrying out “Reservation for Accommodation” business that includes our commissioned business vendors etc. We will not disclose the personal information provided by the clients to any third party except the case applies to one of conditions listed below.

  1. 1.お客様の同意がある場合
    When the client agrees
  2. 2.法令等により、関係機関より開示を求められた場合
    According to the Laws and Ordinances etc., when concerned authorities ask for its disclosure
  3. 3.2.のうちで、お客様個人を識別することができない状態で開示する場合
    In the previous clause 2, when disclosure is done in the condition which the client himself/herself cannot be identified


The disclosure to the commissioned business vendors falls is to when we notify the name and address of the client to the business vendor which we entrusted delivery service, such as the left-out goods and dispatching goods of the client.

Regarding Safe Management of Personal Information


Regarding the management of the personal information of the clients, the HOTEL appoints a chief administrator to carries out appropriate management. The HOTEL also will make the best effort to prevent leakage of the personal information.

Protection of Personal Information Under Linked URL


The HOTEL will not be liable for the securement of the personal information under the third party web sites in our linked URL. In regard to the protection, management of the personal information to each linked URL, please verify the privacy policy, etc. at the said URL in the client’s own responsibility.


The above listed privacy policy is subject for change and any change will be promptly posted on this web site.